Terms of Service

1. Definitions

In these Terms of Service (the Terms):

  • Bilal, we, us or our means the operator of the website branded as Bilal Driving School.
  • Site means the website made available at the domain bilaldrivingschool.co.uk and all related pages, content and features.
  • Services means the informational content, online tools, enquiry forms, booking functionality and any other features made available on or through the Site.
  • User, you or your means any person who accesses or uses the Site, whether or not they submit an enquiry, make a booking or create an account (if such functionality is provided).
  • Content means any text, images, graphics, logos, videos, audio, software, data compilations, page layout, underlying code and any other material published or otherwise made available on or through the Site.
  • User Content means any information or material you submit, upload, post or transmit via the Site, including enquiries, messages, reviews or feedback.

Effective date: 18 December 2025.

2. Acceptance of the Terms

By accessing or using the Site, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not use the Site.

You may use the Site only if you have the legal capacity to enter into a binding agreement. If you are under 18, you may use the Site only with the consent and supervision of a parent or legal guardian. You must be at least 16 to submit enquiries or provide personal data.

3. Purpose and Scope of the Site

The Site provides information about driving lessons and related services and may allow you to submit enquiries, request callbacks or, where available, make or manage bookings. The Site Terms govern your use of the Site and its online features. If you purchase services, any specific service terms provided at the time of booking or purchase will apply in addition to these Terms. In the event of conflict, the specific service terms will prevail for the relevant transaction.

4. Access and Acceptable Use

We grant you a limited, revocable, non-transferable and non-exclusive right to access and use the Site for your personal, non-commercial use and in accordance with these Terms.

You must not:

  • Use the Site in any unlawful, fraudulent or misleading way, or for any purpose that breaches applicable law or regulation.
  • Copy, reproduce, distribute, publicly display, sell, license or otherwise exploit any part of the Site or Content except as expressly permitted by these Terms or applicable law.
  • Introduce viruses, malware or other harmful code, or attempt to gain unauthorised access to the Site, its servers or related systems.
  • Interfere with, disrupt or overburden the Site or the networks connected to it, including by automated access (such as scraping or crawling) without our prior written consent.
  • Impersonate any person or entity, misrepresent your affiliation, or provide false or misleading information.
  • Reverse engineer, decompile or otherwise attempt to derive source code or underlying ideas from the Site except to the extent permitted by law.
  • Collect or harvest information from the Site (including personal data) except as necessary to use the Site lawfully and as intended.

We may suspend or restrict access to all or part of the Site at any time for maintenance, security, legal or operational reasons.

5. User Content

You are responsible for all User Content you submit and for ensuring it is lawful, accurate and does not infringe any rights of third parties. Do not submit confidential information via public features of the Site.

By submitting User Content, you grant us a worldwide, royalty-free, non-exclusive licence to use, host, store, reproduce, modify, adapt, translate, publish and display such content as necessary to operate, improve and promote the Site and our Services. You retain all ownership rights in your User Content.

We may remove or refuse to publish any User Content that, in our reasonable opinion, breaches these Terms or applicable law.

6. Intellectual Property

The Site and all Content are owned by or licensed to Bilal and are protected by copyright, trade mark and other intellectual property laws. Bilal Driving School and any associated logos or marks appearing on the Site are our trade marks or trade names.

Except as expressly permitted by these Terms or by mandatory provisions of law, you must not copy, modify, adapt, translate, create derivative works from, distribute, sell, rent, lease, loan, transmit or otherwise exploit any Content without our prior written permission.

You may temporarily download and display Content on a computer or device solely for your personal, non-commercial use, provided you keep intact all proprietary notices. Any other use is prohibited.

7. Bookings, Enquiries and Online Transactions

Where the Site enables enquiries or bookings:

  • You agree to provide accurate, current and complete information.
  • We may verify information before confirming any booking and may refuse or cancel an enquiry or booking where details are inaccurate or for other reasonable grounds (for example, availability or eligibility requirements).
  • Prices, offers and availability displayed on the Site are subject to change and may be corrected for errors. Any confirmation or receipt provided online is conditional on final acceptance by us.
  • Additional terms, including cancellation and rescheduling policies, may be communicated at the time of booking and will form part of your agreement for the relevant services.

8. Third-Party Websites and Services

The Site may reference or integrate third-party websites, platforms, maps, analytics, payment processors or other services. We do not control and are not responsible for third-party content, products or services. Your use of third-party services is subject to their terms and privacy policies. We are not liable for any loss or damage arising from your use of third-party services.

9. Disclaimers and Limitation of Liability

While we use reasonable skill and care to maintain the Site, it is provided on an “as is” and “as available” basis. We do not guarantee that the Site or Content will be uninterrupted, error-free, secure or free from viruses or other harmful components, or that information is complete, accurate or up to date.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for breach of statutory rights under consumer protection law.

Subject to the preceding paragraph, we will not be liable for: (a) loss of profits, sales, business or revenue; (b) business interruption; (c) loss of anticipated savings; (d) loss of business opportunity, goodwill or reputation; (e) loss or corruption of data; or (f) any indirect or consequential loss or damage, in each case arising out of or in connection with your use of the Site.

We will not be responsible for failure to perform or delay in performing any obligation under these Terms caused by events outside our reasonable control.

Your statutory rights are not affected.

10. Personal Data and Cookies

We process personal data in accordance with applicable data protection law in the United Kingdom, including the UK General Data Protection Regulation and the Data Protection Act 2018.

Categories of data we may collect through the Site include: identification and contact details (such as name, email address, telephone number), enquiry or booking details, communications, technical data (such as IP address, device and browser type) and usage data (such as pages visited and interaction information). We may use cookies or similar technologies to enable Site functionality, measure performance and understand usage.

We process personal data for purposes including: providing and improving the Site and Services; responding to enquiries; administering bookings and payments (where applicable); ensuring security; complying with legal obligations; and, where permitted, communicating with you about our Services. Our lawful bases may include performance of a contract, compliance with legal obligations, our legitimate interests (for example, to operate and improve the Site) and your consent where required (for example, for certain analytics or marketing).

You have rights under data protection law, including to request access to, rectification or erasure of your personal data, to restrict or object to processing, and to data portability. You also have the right to lodge a complaint with the UK Information Commissioner’s Office. To exercise your rights or to make a privacy enquiry, contact us using the contact details published on the Site. We will respond within the timeframes required by law.

We retain personal data only for as long as necessary to fulfil the purposes described above or to comply with legal, accounting or reporting requirements. We implement appropriate technical and organisational measures to protect personal data. Where we transfer personal data outside the UK, we will ensure appropriate safeguards are in place as required by law.

11. Security

You must not compromise the security of the Site. If you discover or suspect any security vulnerability, data breach or unauthorised use, you should promptly inform us using the contact details published on the Site and refrain from public disclosure until we have had a reasonable opportunity to investigate and remediate.

12. Suspension and Termination

We may suspend or terminate your access to the Site (or any part of it) immediately if we reasonably believe you have breached these Terms or applicable law, or if necessary for security, maintenance or operational reasons. Upon termination, the rights granted to you under these Terms will cease immediately, but provisions which by their nature should survive (including intellectual property, disclaimers, limitation of liability, applicable law and jurisdiction) will continue to apply.

13. Changes to the Site and to these Terms

We may update, modify or discontinue any part of the Site at any time without notice. We may amend these Terms from time to time to reflect changes in law, best practice or our Services. The updated Terms will apply from the effective date stated above or, if later, from the date they are posted on the Site. Your continued use of the Site after changes take effect constitutes your acceptance of the updated Terms.

14. Applicable Law and Jurisdiction

These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by the laws of England and Wales. You and we agree that the courts of England and Wales will have exclusive jurisdiction to resolve any dispute or claim arising out of or in connection with these Terms or the Site.

15. Severability

If any provision of these Terms is found by a court or competent authority to be invalid, unlawful or unenforceable, that provision will be deemed modified to the minimum extent necessary to make it valid, lawful and enforceable, and the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of the Site and supersede all prior or contemporaneous understandings or agreements relating to the Site. They do not govern the provision of offline services unless expressly stated in specific service terms provided at the time of booking.

17. Contact

If you have questions about these Terms, the Site or our Services, or if you wish to exercise your data protection rights, please contact us using the contact details published on the Site.