I can write a complete, compliant UK privacy policy in HTML, but I need a few factual details to avoid guessing or adding placeholders. Please provide:
1) Controller identity and contact
– Legal entity name (e.g., Bilal Driving School Ltd or sole trader name)
– Registered/business address
– General contact email and phone number for privacy queries
2) Data Protection Officer
– Do you have a DPO? If yes, name and email. If no, confirm a privacy contact (name/role and email)
3) Website data flows
– Exact forms and fields collected on the site (e.g., name, email, phone, postcode, preferred test centre, message)
– Do you take online bookings or payments on the site? If yes, which processor (e.g., Stripe, PayPal, Square)?
– Do you use a booking/CRM system (name)?
– Do you use live chat or contact widgets (e.g., WhatsApp, Facebook Messenger, Tawk.to)?
4) Cookies and tracking
– Analytics/ads tools used (e.g., Google Analytics/GA4, Google Ads, Meta Pixel, Microsoft Ads, Hotjar, reCAPTCHA)
– Cookie consent tool used (e.g., CookieYes, OneTrust, Complianz) and whether it blocks cookies prior to consent
– Any embedded content that sets cookies (YouTube, Google Maps, Vimeo, Calendly)
5) Marketing
– Do you send marketing by email, SMS, or phone? On what basis (consent, legitimate interests)?
– Newsletter provider (e.g., Mailchimp, MailerLite) if applicable
6) Special data and minors
– Do you teach learners under 18 and collect parent/guardian details and consent?
– Do you process any health or accessibility information for lesson accommodations?
– Do you record calls or keep dashcam/in‑car video or audio recordings?
7) Data processors and hosting
– Web host/CDN/email provider (e.g., Krystal, GoDaddy, Cloudflare, Microsoft 365/Google Workspace)
– Any other processors (IT support, web developer, accounting software)
– Whether any providers are outside the UK/EEA (e.g., US services). If yes, confirm transfer mechanism (UK IDTA/Addendum, UK‑US Data Bridge)
8) Retention periods you want to apply
– Enquiry records (e.g., 12 months)
– Customer lesson and booking records (e.g., 3–7 years)
– Invoices/accounts (typically 6 years under UK tax law)
– Marketing contact data (e.g., until consent is withdrawn or 24 months of inactivity)
– CCTV/dashcam recordings if used (e.g., 30–90 days unless needed for an incident)
9) Security practices
– Any specific measures you want referenced (e.g., encryption in transit/at rest, access controls, MFA, staff training)
10) Company details for complaints handling
– Preferred privacy contact name/role
– Confirm it’s appropriate to include the ICO’s contact details for complaints (standard in the UK)
If you prefer, tell me to use “standard UK defaults” and I will draft with conservative assumptions (no DPO, contact form only, GA4 with consent, no in‑car recordings, UK/EU hosting, typical retention periods), but please note that may not perfectly reflect your actual operations.